The amazon page says it's stainless steel but the fitbit website where I originally found this on still says it's made of aluminum. A smaller gripe is that fitbit can't seem to decide on what material the charge 5 is made from. I do have a lot of missed inputs(I can swipe 5 or so times before the watch reacts) and also it will register incorrect inputs like moving down when I swipe right. The screen is a bit slow to respond and the image is on the soft side but it's bright enough that sunshine doesn't bother me. If you are still ok with that then I can say the watch itself is comfortable to wear. There is more outside of the withheld features like not being able to turn off gps(the options are dynamic, using the gps built into the watch and just your phone), location services, being auto enrolled into some social club, fitbit selling the data they collect even though it's not a free product(you MUST agree to this in order to setup the watch) and by default having the watch set to send you all sorts of emails but I guess I get upset about that more than other people these days. The health metrics dashboard is part of the subscription so without that you don't get SpO2 monitoring, heart rate variability, skin temperature variation, breathing rate during sleep or 14 out of the supposed 20 exercise routines. If you have no plans on paying for the fitbit premium subscription then do not buy this as they are very careful not to tell you that half the features of the watch don't work without it. The fitbit charge 5 is not eligible for return even if you have amazon prime(For safety reasons, items containing flammable liquids or gases can’t be returned to Amazon) so only buy this with the knowledge that you will not get your money back if anything goes wrong.
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